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Quality Automation

Quality Management Automation

How Mining your data can be the key to Total Quality Management Automation Saying that quality management is key for a company’s success is an understatement. Quality is so intertwined into the daily operations of companies across all industries, that one might not notice it. When it comes to quality management, most successful companies live […]

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economia-de-serviços

Process Mining and IoT in the new Service Economy

The transformation into the service economy, leads to strategic flexibile buying habits: There is huge change taking place in society. People are gradually becoming more interested in experiences than assets. Youngsters no longer look forward to having a car or even learning to drive. “I can take an Uber”, they say. In some areas, like […]

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Gestão de riscos

Monitor your Risk Management and Conformance with Process Mining

Let’s face the facts. Companies are measured by two fundamental dimensions: return on investment and risk. Process mining can help companies in all these dimensions. On the return side, it can both unveil new streams of revenue, when applied to customer journeys, and reduce the cost to deliver, when applied to operations, resulting in higher […]

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Artificial Intelligence and Process Mining

AI VS PROCESS MINING: THE DIFFERENCES AND APPLICATIONS

The main difference between AI and Process Mining: it’s about data structure and models Process Mining is gaining more and more spotlight in the new era of data science – Augmented Analytics. At the same time, companies in transformation are accelerating the adoption of Artificial Intelligence (AI) in search of the best experience for their […]

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BI vs Process Mining

BI vs Process Mining: Part 2

Understand the main differences between BI and Process Mining with a real story about WW2 Bombers and digital footprints: Still on the difference among BI and Process Mining, I recently read this story that helps illustrate it. During World War II, a consultant was hired by the US Army to help determine the best parts of […]

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BI vs Process Mining

BI VS PROCESS MINING: THE MAIN DIFFERENCES – Part 1

Is it Process Mining just like a specialized sort of BI? People often ask me this. Though a common question, to me, it sounds just as weird as: “isn’t a unicorn just a type of pony?”. Well ponies and unicorns do look alike, just like BI and Process Mining do. But they are all different […]

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Blindfolded Coaches

The relevance of Process Mining in transformation journeys

Or how can you manage what you can’t see? It still mesmerizes me how many organizations embark on digital transformation journeys, huge automation or optimization projects without using Process Mining. I keep wondering: how can you manage what you can’t see? I have always been a big sports fan. However, I am more attracted to […]

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